Returns & Exchanges
At Volcom, we stand by the quality of our performance gear and lifestyle apparel. If you are not completely satisfied with your purchase, you can return or exchange your items within 45 days of the original purchase date.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Choose your return reason and print the prepaid shipping label provided by our system to ensure your package is tracked and insured.
Pack Your Gear
Securely pack your items in their original packaging, ensuring all tags are attached and products are in unworn, unwashed condition.
Ship and Track
Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing